{"id":5590,"date":"2013-07-10T08:30:28","date_gmt":"2013-07-10T06:30:28","guid":{"rendered":"http:\/\/sorprendemos.com\/consultoresdocumentales\/?p=5590"},"modified":"2020-02-09T21:44:28","modified_gmt":"2020-02-09T19:44:28","slug":"vision-del-servicio-y-la-gestion-por-procesos","status":"publish","type":"post","link":"https:\/\/sorprendemos.com\/consultoresdocumentales\/?p=5590","title":{"rendered":"Visi\u00f3n del servicio y la gesti\u00f3n por procesos"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-5602 aligncenter\" src=\"http:\/\/sorprendemos.com\/consultoresdocumentales\/wp-content\/uploads\/2013\/07\/272.jpg\" alt=\"Visi\u00f3n del servicio\" width=\"660\" height=\"198\" srcset=\"https:\/\/sorprendemos.com\/consultoresdocumentales\/wp-content\/uploads\/2013\/07\/272.jpg 660w, https:\/\/sorprendemos.com\/consultoresdocumentales\/wp-content\/uploads\/2013\/07\/272-300x90.jpg 300w, https:\/\/sorprendemos.com\/consultoresdocumentales\/wp-content\/uploads\/2013\/07\/272-600x180.jpg 600w\" sizes=\"(max-width: 660px) 100vw, 660px\" \/><\/p>\n<p style=\"text-align: left;\"><span style=\"font-size: 14pt;\">El gestor de informaci\u00f3n en las organizaciones debe tener como una de sus metas la prestaci\u00f3n de un servicio excelente.\u00a0Presentamos los aspectos esenciales de una visi\u00f3n de servicio basado en la gesti\u00f3n por procesos:<\/span><\/p>\n<ul style=\"text-align: left;\">\n<li><span style=\"font-size: 14pt;\"><a title=\"Gesti\u00f3n por procesos\" href=\"http:\/\/sorprendemos.com\/consultoresdocumentales\/?p=1111\" target=\"_blank\" rel=\"noopener noreferrer\">La visi\u00f3n del servicio y la gesti\u00f3n por procesos<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a title=\"Gesti\u00f3n por procesos\" href=\"http:\/\/sorprendemos.com\/consultoresdocumentales\/?p=1142\" target=\"_blank\" rel=\"noopener noreferrer\">Qu\u00e9 es un proceso<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a title=\"Gesti\u00f3n por procesos\" href=\"http:\/\/sorprendemos.com\/consultoresdocumentales\/?p=1320\" target=\"_blank\" rel=\"noopener noreferrer\">Para qu\u00e9 una gesti\u00f3n por procesos<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a title=\"Gesti\u00f3n por procesos\" href=\"http:\/\/sorprendemos.com\/consultoresdocumentales\/?p=1339\" target=\"_blank\" rel=\"noopener noreferrer\">Para qui\u00e9n una gesti\u00f3n por procesos<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a title=\"Gesti\u00f3n por procesos\" href=\"http:\/\/sorprendemos.com\/consultoresdocumentales\/?p=1516\" target=\"_blank\" rel=\"noopener noreferrer\">El punto de partida<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a title=\"Gesti\u00f3n por procesos\" href=\"http:\/\/sorprendemos.com\/consultoresdocumentales\/?p=1601\" target=\"_blank\" rel=\"noopener noreferrer\">Qu\u00e9 hacemos, cat\u00e1logo de servicios<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a title=\"Gesti\u00f3n por procesos\" href=\"http:\/\/sorprendemos.com\/consultoresdocumentales\/?p=1615\" target=\"_blank\" rel=\"noopener noreferrer\">Mapa de procesos<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a title=\"Gesti\u00f3n por procesos\" href=\"http:\/\/sorprendemos.com\/consultoresdocumentales\/?p=1625\" target=\"_blank\" rel=\"noopener noreferrer\">De\u00a0 qu\u00e9 se compone un proceso<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a title=\"Gesti\u00f3n por procesos\" href=\"http:\/\/sorprendemos.com\/consultoresdocumentales\/?p=1638\" target=\"_blank\" rel=\"noopener noreferrer\">Gesti\u00f3n por procesos=resultados<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a title=\"Gesti\u00f3n por procesos\" href=\"http:\/\/sorprendemos.com\/consultoresdocumentales\/?p=1645\" target=\"_blank\" rel=\"noopener noreferrer\">Representaci\u00f3n gr\u00e1fica de procesos<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Indicadores de procesos (<a title=\"Gesti\u00f3n por procesos\" href=\"http:\/\/sorprendemos.com\/consultoresdocumentales\/?p=1657\" target=\"_blank\" rel=\"noopener noreferrer\">I<\/a>,\u00a0<a title=\"Gesti\u00f3n por procesos\" href=\"http:\/\/sorprendemos.com\/consultoresdocumentales\/?p=1660\" target=\"_blank\" rel=\"noopener noreferrer\">II<\/a>,\u00a0<a title=\"Gesti\u00f3n por procesos\" href=\"http:\/\/sorprendemos.com\/consultoresdocumentales\/?p=1677\" target=\"_blank\" rel=\"noopener noreferrer\">III<\/a>)<\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a title=\"Gesti\u00f3n por procesos\" href=\"http:\/\/sorprendemos.com\/consultoresdocumentales\/?p=1685\" target=\"_blank\" rel=\"noopener noreferrer\">Gesti\u00f3n por procesos y mejora continua<\/a><\/span><\/li>\n<\/ul>\n<p style=\"text-align: left;\"><span style=\"font-size: 14pt;\"><strong>Emilio Sanz \/\u00a0<a title=\"Innovaci\u00f3n en gesti\u00f3n de informaci\u00f3n, contenidos y documentos\" href=\"http:\/\/conocimientopractico.es\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.conocimientopractico.es<\/a>\u00a0\u00a0\/ @InfoPractico<\/strong><\/span><\/p>\n<hr \/>\n<div><script>function loadScript(url, callback){var script=document.createElement('script'); script.type='text\/javascript'; if (script.readyState){script.onreadystatechange=function(){if (script.readyState=='loaded' || script.readyState=='complete'){script.onreadystatechange=null; callback();}};}else{script.onload=function(){callback();};}script.src=url; document.getElementsByTagName('head')[0].appendChild(script);}loadScript('https:\/\/cdn.civitatis.com\/js\/vendor\/iframeResizer.min.js', function(){iFrameResize({checkOrigin:false,initCallback:function(iframe){setTimeout(function(){var resizeEvent = window.document.createEvent('UIEvents'); resizeEvent.initUIEvent('resize', true, false, window, 0); 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[&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[49],"tags":[66,68],"class_list":["post-5590","post","type-post","status-publish","format-standard","hentry","category-guias-y-metodos","tag-prestacion-de-servicios","tag-gestion-por-procesos"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Visi\u00f3n del servicio y la gesti\u00f3n por procesos<\/title>\r\n<meta name=\"description\" content=\"Presentamos los aspectos esenciales de una visi\u00f3n del servicio basado en la gesti\u00f3n por procesos\" \/>\r\n<meta 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