{"id":2400,"date":"2011-11-03T11:30:22","date_gmt":"2011-11-03T09:30:22","guid":{"rendered":"http:\/\/sorprendemos.com\/consultoresdocumentales\/?p=2400"},"modified":"2020-02-09T21:07:33","modified_gmt":"2020-02-09T19:07:33","slug":"plan-de-contingencia-incidencia-%e2%80%93-problema-%e2%80%93-contingencia","status":"publish","type":"post","link":"https:\/\/sorprendemos.com\/consultoresdocumentales\/?p=2400","title":{"rendered":"Plan de contingencia y gesti\u00f3n de crisis: Incidencia \u2013 Problema \u2013 Contingencia"},"content":{"rendered":"<p style=\"text-align: left;\"><a href=\" http:\/\/sorprendemos.com\/consultoresdocumentales\/?p=2400\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-2407\" title=\"Plan de contingencia y gesti\u00f3n de crisis\" src=\"http:\/\/sorprendemos.com\/consultoresdocumentales\/wp-content\/uploads\/2011\/11\/185.jpg\" alt=\"Incidencia \u2013 Problema \u2013 Contingencia\" width=\"277\" height=\"317\" srcset=\"https:\/\/sorprendemos.com\/consultoresdocumentales\/wp-content\/uploads\/2011\/11\/185.jpg 277w, https:\/\/sorprendemos.com\/consultoresdocumentales\/wp-content\/uploads\/2011\/11\/185-262x300.jpg 262w\" sizes=\"(max-width: 277px) 100vw, 277px\" \/><\/a><span style=\"font-size: 14pt;\">Las incidencias y la presencia de problemas son una constante en nuestra gesti\u00f3n de proyectos y prestaci\u00f3n de servicios con los que debemos convivir. Forman parte de la actividad normal y, por lo tanto, debemos establecer m\u00e9todos para su gesti\u00f3n.<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-size: 14pt;\">Ahora bien, debemos ser cuidadosos para que estas incidencias o problemas no queden fuera de control y adquieran una dimensi\u00f3n que haga necesario activar un plan de contingencia, porque la prestaci\u00f3n del servicio estar\u00eda seriamente amenazada.<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-size: 14pt;\">Podemos establecer un modelo basado en capas:<\/span><\/p>\n<ul style=\"text-align: left;\">\n<li><span style=\"font-size: 14pt;\"><strong>Gestionar las incidencias para evitar que se conviertan en problemas<\/strong><\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><strong>Activar el plan de contingencia si se supera un umbral determinado de riesgo<\/strong><\/span><\/li>\n<\/ul>\n<p style=\"text-align: left;\"><span style=\"font-size: 14pt;\">Siempre sobre la base de un procedimiento ejecutivo y efectivo que no suponga el despliegue de un modelo burocr\u00e1tico asfixiante que termine por suponer, en s\u00ed mismo, un nuevo problema.<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-size: 14pt;\">Emilio Sanz, fecit.<\/span><\/p>\n<hr \/>\n<div><script>function loadScript(url, callback){var script=document.createElement('script'); script.type='text\/javascript'; if (script.readyState){script.onreadystatechange=function(){if (script.readyState=='loaded' || script.readyState=='complete'){script.onreadystatechange=null; callback();}};}else{script.onload=function(){callback();};}script.src=url; document.getElementsByTagName('head')[0].appendChild(script);}loadScript('https:\/\/cdn.civitatis.com\/js\/vendor\/iframeResizer.min.js', function(){iFrameResize({checkOrigin:false,initCallback:function(iframe){setTimeout(function(){var resizeEvent = window.document.createEvent('UIEvents'); resizeEvent.initUIEvent('resize', true, false, window, 0); iframe.dispatchEvent(resizeEvent);});}})})<\/script><iframe class=\"civitatis-iframe\" src=\"https:\/\/www.civitatis.com\/widget-activities\/?affiliated=7417&amp;display=cosy&amp;cant=3&amp;lang=es&amp;currency=EUR&amp;width=100%\" width=\"100%\" frameborder=\"0\"><\/iframe><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Las incidencias y la presencia de problemas son una constante en nuestra gesti\u00f3n de proyectos y prestaci\u00f3n de servicios con los que debemos convivir. Forman parte de la actividad normal y, por lo tanto, debemos establecer m\u00e9todos para su gesti\u00f3n. Ahora bien, debemos ser cuidadosos para que estas incidencias o problemas no queden fuera de [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[23,24,26,28],"tags":[5,76,78],"class_list":["post-2400","post","type-post","status-publish","format-standard","hentry","category-1-planificacion","category-2-ejecucion","category-12-planificacion","category-22-control","tag-gestion-de-riesgos","tag-gestion-de-incidencias","tag-gestion-de-crisis"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Incidencia \u2013 Problema \u2013 Contingencia.<\/title>\r\n<meta name=\"description\" content=\"Gu\u00eda \u00fatil sobre plan de contingencia y gesti\u00f3n de crisis. Incidencia - Problema - Contingencia. 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