{"id":2236,"date":"2011-08-31T09:00:08","date_gmt":"2011-08-31T07:00:08","guid":{"rendered":"http:\/\/sorprendemos.com\/consultoresdocumentales\/?p=2236"},"modified":"2020-02-09T20:24:11","modified_gmt":"2020-02-09T18:24:11","slug":"cuarto-paso-seguimiento-y-control-de-la-incidencia","status":"publish","type":"post","link":"https:\/\/sorprendemos.com\/consultoresdocumentales\/?p=2236","title":{"rendered":"Cuarto paso. Seguimiento y control de la incidencia."},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-2238\" title=\"Gesti\u00f3n de incidencias\" src=\"http:\/\/sorprendemos.com\/consultoresdocumentales\/wp-content\/uploads\/2011\/08\/177.jpg\" alt=\"Seguimiento y control\" width=\"277\" height=\"317\" srcset=\"https:\/\/sorprendemos.com\/consultoresdocumentales\/wp-content\/uploads\/2011\/08\/177.jpg 277w, https:\/\/sorprendemos.com\/consultoresdocumentales\/wp-content\/uploads\/2011\/08\/177-262x300.jpg 262w\" sizes=\"(max-width: 277px) 100vw, 277px\" \/><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt;\">Si en el paso anterior se ha puesto en marcha un plan de acci\u00f3n, ahora es necesario establecer un procedimiento de vigilancia y seguimiento, siempre desde el enfoque de la sencillez.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt;\">El plan de acci\u00f3n deber\u00e1 producir los efectos deseados. Tomando como referencia los indicadores fijados, se deber\u00e1 verificar si es adecuado o es necesario redefinirlo. Imagine que la incidencia est\u00e1 relacionada con un porcentaje de error elevado (7%) en la grabaci\u00f3n manual de \u00edndices de expedientes de un archivo administrativo y tiene como objetivo reducirlos a valores inferiores (&lt;2%). Estos valores informan de los efectos del plan y una vez monitorizados permiten tomar decisiones y proponer cambios hasta alcanzar el objetivo deseado.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt;\">Una vez contenida y corregida la incidencia, estar\u00e1 en disposici\u00f3n de proponer mejoras en sus procesos operativos.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14pt;\">Emilio Sanz, fecit.<\/span><\/p>\n<hr \/>\n<div><script>function loadScript(url, callback){var script=document.createElement('script'); script.type='text\/javascript'; if (script.readyState){script.onreadystatechange=function(){if (script.readyState=='loaded' || script.readyState=='complete'){script.onreadystatechange=null; callback();}};}else{script.onload=function(){callback();};}script.src=url; document.getElementsByTagName('head')[0].appendChild(script);}loadScript('https:\/\/cdn.civitatis.com\/js\/vendor\/iframeResizer.min.js', function(){iFrameResize({checkOrigin:false,initCallback:function(iframe){setTimeout(function(){var resizeEvent = window.document.createEvent('UIEvents'); resizeEvent.initUIEvent('resize', true, false, window, 0); iframe.dispatchEvent(resizeEvent);});}})})<\/script><iframe class=\"civitatis-iframe\" src=\"https:\/\/www.civitatis.com\/widget-activities\/?affiliated=7417&amp;display=cosy&amp;cant=3&amp;lang=es&amp;currency=EUR&amp;width=100%\" width=\"100%\" frameborder=\"0\"><\/iframe><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Si en el paso anterior se ha puesto en marcha un plan de acci\u00f3n, ahora es necesario establecer un procedimiento de vigilancia y seguimiento, siempre desde el enfoque de la sencillez. El plan de acci\u00f3n deber\u00e1 producir los efectos deseados. Tomando como referencia los indicadores fijados, se deber\u00e1 verificar si es adecuado o es necesario [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[24,28],"tags":[5,7,37,39,55],"class_list":["post-2236","post","type-post","status-publish","format-standard","hentry","category-2-ejecucion","category-22-control","tag-gestion-de-riesgos","tag-seguimiento-y-control","tag-herramientas-de-control","tag-gestion-del-cambio","tag-mejora-continua"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Cuarto paso. 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